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General Public and Excavators
- Immediately leave the area, on foot in an upwind direction
- Avoid making contact with escaping liquids or vapors
- Avoid possible ignition sources
- Abandon all equipment being used in the area
- Do not drive into the area (where the leak or vapor cloud is located)
- Do not light a match, start an engine or automobile, use a telephone, or switch on/off an electric light
- Warn others to stay away from the area
- Do not try to operate any pipeline valves yourself
- Do not use a cell phone while near the suspected emergency area
- From a safe distance call 911 and MarkWest
Public Officials and Emergency Responders
- Evacuate people (homes, businesses, schools...etc.) to an upwind area
- Secure area around the leak
- If the pipeline leak is not burning, take steps to prevent ignition. It can include prohibiting smoking, rerouting traffic, and/or shutting off electricity and residential gas/liquid supply
- If the pipeline is burning, take steps to prevent secondary fires, but Do Not attempt to extinguish a pipeline fire unless asked to do so by MarkWest
- Do Not try to operate any pipeline valves yourself (unless directed by MarkWest)
- Call the MarkWest emergency number as soon as possible
- Administer medical treatment and request additional emergency response assistance as necessary
MarkWest Emergency Numbers by State:
| Kentucky and West Virginia |
1-877-675-9378 |
| Michigan |
1-800-540-2416 |
| Pennsylvania |
1-866-342-6914 |
| Texas (East Texas) |
1-800-677-6360 |
| Texas (Javelina) |
1-361-289-4960 |
| Oklahoma, New Mexico and Texas (Pinnacle) |
1-800-852-9225 | | |
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